Office Procedures

In an effort to keep dental cost down, while maintaining a high level of professional care, we have established the following financial plans for the use of our patients.

All emergencies - Cash Basis

New Patients

All new patients that come in for x-rays, cleaning, and complete exam can pay the deductible or that portion of the initial treatment fee that the insurance doew not cover.

Treatment Under $100

Treatment fees under $100.00 are due at time of treatment.

Treatment Over $1,000

Treatment over $1,000.00 requires prepayment or payment at the time of treatment with a 5% discount for cash or check.

This discount does not apply if you are receiving any other type of discount for cash or check.

Accepted Payment

Visa, MasterCard, Discover, and American Express are accepted. Care Credit and Citi Health are two dental financing options that we offer and we will be happy to assist you with financing through either of these. They offer many plans and we can help you find one that fits your needs.

Major Treatment Payment

All major treatment will require an appropriate down payment. Patients may discuss this with our Financial Coordinator.

Extended Payments

Extended payments may be available upon special request. Please talk with our Financial Coordinator. Firm and committed financial arrangements are a must for extended payment.

Outstanding Accounts

Accounts outstanding more than 60 days will bear interest charges at 1-1/2% per month.


If you gave insurance, we will help you estimate the coverage you have available. We ask that you assign your insurance benefits to our office. The balance will be arranged for you to pay as listed previously. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient, and the patient is responsible to our office. We will help in every way we can in filing your claim and in handling insurance questions from our office on your behalf. We will help you with your insurance “limitations”.


We respect our patients' time and make every effort to remain on schedule. We also try to complete treatment in as few visits as possible.

Because we are considerate of our patients' time, we have found that they are, likewise, considerate of our time. We do appreciate at least 24 hours notice if an appointment must be changed.


If a patient is uncomfortable, this is our immediate concern. We do allow time daily for emergencies. However, if an emergency should arise, we appreciate a call as early in the day as possible.

A Quick Word from Dr Findley

Thank you for choosing our office to care for your dental needs. We will strive to make every visit pleasurable. Our staff is devoted to making your experience enjoyable and our procedures are designed for your comfort. We take great pride in our ability to render the finest dental services.


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